Common Issues for Postmates CouriersĬouriers who work for the company know that, at times, things can go wrong. Unfortunately, Postmates does not have a publicly listed phone number to get help. If you want a direct response to a question that you can’t find the answer to online, you can contact Postmates via email at. ![]() There the same collection of answers will be available for those of you on the move. You can also tap “How can we help?” on the iOS app or Android app for fleet members. Just browse articles on the page and odds are, the answer to your question is there. ![]() There you can find plenty of your questions answered, along with best steps for handling situations with customers, merchants, payment, and more. If you need to contact support, Postmates asks that you first review their help center at or in the Postmates app.
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